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How tuna178 Handles Your Personal Data

This privacy policy tells you exactly what data tuna178 collects when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and how we keep that data safe.

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our data handling practices cover four areas that matter most to you: how we secure account credentials, how we use cookies, how long we keep your data, and how you can request changes. Each area below reflects the actual steps we take — not abstract commitments.

Account Security

Your login credentials are hashed and stored separately from transaction records. Any login from an unrecognised device triggers an OTP verification step sent to your registered mobile number.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit. You can adjust cookie preferences in your browser settings at any time.

Data Retention Policy

Active account data is retained while your account remains open. After closure, we keep a limited record for the period required under applicable Indonesian law, then delete it from active systems.

Requesting Changes to Your Data

You have the right to ask us to correct inaccurate details or request deletion of your account data. Submit your request via live chat or email; we verify your identity before making any change.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold about you, our support team handles privacy requests directly. Reach us through live chat, email or our on-site contact form — whichever suits you. Players in Semarang and across Indonesia can submit a data request any time through the same channels used for account help.

Live Chat Start a live chat session from your account dashboard. Our team will verify your identity before processing any data access or correction request.

Email Support Send your privacy request to our support email address. Include your registered mobile number so we can locate your account record quickly.

On-Site Contact Form Use the contact form in your account settings to submit a formal data request. We will confirm receipt and respond within the timeframe our policy sets.

What We Collect and Why We Use It

tuna178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a tuna178 account, we collect the details you submit at registration — name, email address, mobile number and preferred payment method. When you top up via DANA, OVO or GoPay, our payment processor logs the transaction reference and wallet identifier so we can

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match your deposit to your account. We also collect device and session data — browser type, IP address, pages visited — to keep your session secure and detect unusual login attempts. We do not sell your personal data to third parties. Data shared with payment processors
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is limited to what those processors need to complete your transaction and is governed by their own privacy terms. We may share data with regulatory bodies where applicable law in Indonesia requires us to do so. You can request a copy of the data we hold
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about you at any time by contacting our support team through the channels listed on this page. We keep your account data for as long as your account is active and for a retention period after closure that reflects our legal obligations. All data transfers between
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your device and our servers use SSL encryption.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at tuna178

These are the questions we get most often about how your personal data is handled. If something is not covered here, our support team can address your specific situation through live chat or email.

We collect your name, email, mobile number and preferred payment method at registration. If you deposit via DANA, OVO or GoPay, we also log the transaction reference tied to your account.

We share data only with payment processors handling your DANA, OVO or GoPay transactions, and with authorities where Indonesian law requires it. We do not sell your data to anyone.

Contact our support team via live chat or email with your registered mobile number. After identity verification, we will provide a summary of the data held on your account.

Yes. Submit a deletion request through live chat or our contact form. We will process it after verifying your identity, subject to any retention obligations under applicable Indonesian law.

We use SSL encryption on all data transfers and hash stored credentials. Logins from unrecognised devices require OTP confirmation sent to your registered mobile number before access is granted.

We retain a limited record after account closure for the period required under applicable Indonesian law. Once that period passes, your data is removed from our active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How tuna178 Handles Your Personal Data

How We Protect and Manage Your Information

Contact Us About Your Privacy Rights

Common Questions About Your Privacy at tuna178

01 What personal data does tuna178 collect when I register?

02 Does tuna178 share my data with third parties?

03 How can I access the data tuna178 holds about me?

04 Can I ask tuna178 to delete my personal data?

05 How does tuna178 keep my account data secure?

06 How long does tuna178 keep my data after I close my account?

Privacy Policy

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